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Customer Support
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Charles
·
July 29, 2024
Training Content
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How to add a comment in the customer’s account
Introduction To Customer Service Tools and Systems
8 Topics
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Lesson Content
0% Complete
0/8 Steps
Slack
Monday
WordPress
FreshDesk
FreshCaller
FreshChat
Meta
Activity Feed and Forums
Community Management
Introduction to Customer Service
2 Topics
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Lesson Content
0% Complete
0/2 Steps
Customer Service Philosophy
Customer Service Goals
Community Management
2 Topics
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Lesson Content
0% Complete
0/2 Steps
Meta comments
Forums
Collecting Video Reviews
How To's
Customer Support Calls & Reporting
FAQs
10 Topics
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Lesson Content
0% Complete
0/10 Steps
Disputes
Update Analytics
Send log in credentials
Add new order in Woocommerce
Proof of Studies
Certificate Access
Subscription Management
Change of courses- requested by customers
Remove installment “Courses”
Resolving Course Access Issue
About Instructor
Charles
7 Trainings
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Training Includes
7 Lessons
22 Topics
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