Agreement between User and www.solutionlabs.io
Welcome to www.solutionlabs.io. The www.solutionlabs.io website (the “Site”) is composed of various web pages operated by Laboratories of Web Solutions Inc. (“SolutionLabs”). www.solutionlabs.io is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.solutionlabs.io constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.solutionlabs.io is an Educational Site.
Visiting www.solutionlabs.io or sending emails to SolutionLabs constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that SolutionLabs is not responsible for third party access to your account that results from theft or misappropriation of your account. SolutionLabs and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
SolutionLabs collects personally identifiable information from children under the age of thirteen. SolutionLabs collects this information for the following reason(s):
Facebook Pixel Tracks data of any user on our website. Users who purchase services through us will have to provide information at checkout, regardless of age.
If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Agreement. If you are under 18, you may use www.solutionlabs.io only with permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
www.solutionlabs.io may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of SolutionLabs and SolutionLabs is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SolutionLabs is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SolutionLabs of the site or any association with its operators.
Certain services made available via www.solutionlabs.io are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.solutionlabs.io domain, you hereby acknowledge and consent that SolutionLabs may share such information and data with any third party with whom SolutionLabs has a contractual relationship to provide the requested product, service or functionality on behalf of www.solutionlabs.io users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of SolutionLabs or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. SolutionLabs content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of SolutionLabs and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of SolutionLabs or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
SolutionLabs has no obligation to monitor the Communication Services. However, SolutionLabs reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. SolutionLabs reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
SolutionLabs reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in SolutionLabs sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. SolutionLabs does not control or endorse the content, messages or information found in any Communication Service and, therefore, SolutionLabs specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized SolutionLabs spokespersons, and their views do not necessarily reflect those of SolutionLabs.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to www.solutionlabs.io or Posted on Any SolutionLabs Web Page
SolutionLabs does not claim ownership of the materials you provide to www.solutionlabs.io (including feedback and suggestions) or post, upload, input or submit to any SolutionLabs Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting SolutionLabs, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. SolutionLabs is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in SolutionLabs’ sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The Service is controlled, operated and administered by SolutionLabs from our offices within Canada. If you access the Service from a location outside Canada, you are responsible for compliance with all local laws. You agree that you will not use the SolutionLabs Content accessed through www.solutionlabs.io in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless SolutionLabs, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. SolutionLabs reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with SolutionLabs in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and SolutionLabs agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SolutionLabs AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
SolutionLabs AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. SolutionLabs AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
SolutionLabs reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the province of Quebec and you hereby consent to the exclusive jurisdiction and venue of courts in Quebec in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and SolutionLabs as a result of this agreement or use of the Site. SolutionLabs performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of SolutionLabs right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by SolutionLabs with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SolutionLabs with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SolutionLabs with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
SolutionLabs reserves the right, in its sole discretion, to change the Terms under which www.solutionlabs.io is offered. The most current version of the Terms will supersede all previous versions. SolutionLabs encourages you to periodically review the Terms to stay informed of our updates.
SolutionLabs welcomes your questions or comments regarding the Terms:
125 Rue Lamarche, Laval, Quebec, Canada
Email Address: [email protected]
Effective as of 30/11/2021
Refund Policy for Online Courses
SolutionLabs stands behind the ability of our courses to actually get you results when you spend the time studying and implementing what you learn.
Once you sign up, you must stick through the course until the end to qualify for the guarantee (or ask for a refund before 35% of the course is completed).
If you ask for a refund before 35% of the course is completed, you will get a full refund – no questions asked!
If you passed the 35% mark.. The “guaranteed results” policy comes into effect.
This is a guarantee that even most universities cannot provide for you. However, we believe in our products and stand behind them 100%. That is why we guarantee results when the program is followed correctly.
Every student that enrolls into our courses gets a “365 Day Guarantee”.
This guarantee states that if you sign up & enroll into one of our courses, watch every single video, do every assignment, and don’t see any results within 12 months, we will issue a complete refund.
Here are the requirements to be eligible for a refund.
- Spend a minimum of 1 hour per day, or 7 hours per week implementing what you learn. (Example: creating content, developing, marketing, or building products for your business) – There is simply no way around the work. This only works if you do. You have to create the habit of seeing project through until the very end. Start by taking daily action on what you learn inside the course. This dedication is what will dictate your success. You might miss a few days here & there, but if you don’t put in the required work, you won’t see results & you won’t be eligible for a refund.
- Complete the entire course, beginning to end – Whenever a refund is requested, we are going to check to see if you have completed the course & the included assignments. (It should take about 90 days to complete the entire course). If you haven’t completed the course or the assignments, you will not be eligible for the guarantee.
- Contact us within 12 months – If you have completed the course, implemented what you learned & completed all the assignments, but still don’t see any results or find your course valuable, contact us within the 365 day time span from your enrollment date & we will provide an immediate refund.
Here is when the guarantee DOES NOT apply:
- You enroll, never complete the course, and email us within 12 months asking for a refund.
- You enroll, do none of the assignments, and email us asking for a refund.
- You enroll, watch some of the videos, decide it is too hard, and quit.
Payment Cancellation Policy
Any client that enrolls in our programs may not cancel the contract outside of the “12 Month Guarantee” period. After enrollment, clients will be responsible for the balance of sale owing and must pay all further installments as agreed and on time. Should Purchaser fail to make any payment as and when due, we reserve all our rights against clients for failure to make installment payments on time, including, but not limited to, mandating a collection agency or attorney to obtain payment from Purchaser, which may adversely affect the Purchaser’s credit rating. Purchaser must reimburse us for all reasonable fees (including legal and collection agency fees) incurred in collecting the balance of sale and is not eligible for the “6 Month Guarantee.”
Refund Policy for Digital Products & Downloadable Assets
- Digital products and downloadable assets cannot be returned.
Purchases only qualify for refunds in the following situations:
- You purchased two of the same product accidentally. We’ll gladly refund you for the duplicate purchase(s). Just drop us a note here!
- There is a technical problem that customer service cannot resolve for you. Note: Products with technical issues will only be eligible for a refund when enough information regarding how the error was created is provided
We’re unable to process refunds in the following situations:
- You (or your client) don’t need the product anymore.
- You found a different product you like better, or you just changed your mind about your purchase.
- You realized you don’t know how to use the product.
- You say the purchase was an accident, but our system shows the product was downloaded.
- Your order is over 30 days old.